At 711php, your privacy matters. This page explains exactly what personal information we collect when you register and play, how we use it, and what rights you have as a player based in the Philippines. We keep things clear so you always know where you stand.
Last updated: January 2025. This policy applies to all registered players on 711php.
When you create an account on 711php, we collect your full name, date of birth, mobile number, and email address. This information is required to verify that you are at least 21 years old and legally permitted to participate in online gaming in the Philippines. We also use your contact details to send account notifications, deposit confirmations, and important security alerts. Your registration data is stored securely and is never sold to third-party marketing companies. Providing accurate registration details is a condition of your account and is required under our compliance obligations.
To process deposits and withdrawals in Philippine pesos, we collect transaction records including the payment method used, the amount transferred, and the date and time of each transaction. We support GCash and Maya as primary payment channels, and we retain transaction logs as required by financial compliance regulations applicable in the Philippines. We do not store your full GCash or Maya PIN or password at any point during the payment process. All payment data is transmitted over encrypted connections to prevent unauthorised interception. Transaction records may be reviewed by our compliance team if there is a need to investigate a disputed payment or verify account activity.
When you access 711php from your smartphone or browser, we automatically collect certain technical data such as your device type, operating system version, browser type, IP address, and session duration. This information helps us optimise the mobile experience for Filipino players and diagnose any technical issues that may affect gameplay or account access. We also track which games and features you interact with most frequently so we can improve the platform and personalise your experience. Usage data is analysed in aggregate and is not used to identify you individually without a specific compliance or security reason. You can review your session history at any time from within your account settings.
As part of our Know Your Customer (KYC) obligations, we may request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card to verify your identity before processing large withdrawals or when required by our compliance team. These documents are handled with the highest level of care and are stored in an encrypted document management system with restricted access. Verification documents are used solely for identity confirmation and are not shared with any third party except where required by law or regulatory authority. Once your identity has been successfully verified, your documents are retained only for as long as required under applicable data retention rules. If you have questions about the KYC process, our support team is available to assist you.
When you contact our support team through any available channel, we retain a record of the conversation including the nature of your enquiry, the resolution provided, and any attachments you submitted. These records help us maintain service quality, train our support staff, and resolve any follow-up issues that may arise from the same account. Communication records are stored securely and are accessible only to authorised support and compliance personnel. We do not use your support history for marketing purposes without your explicit consent. If you would like a copy of your communication records, you may submit a data access request to our support team.
711php uses cookies and session tokens to keep you logged in securely, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or play. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit your access to certain features. For more information on how we use cookies, please refer to the relevant section of our FAQ page.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have specific rights over your personal data.
You have the right to request a copy of all personal data that 711php holds about you at any time. To submit a data access request, contact our support team with your registered account details and a description of the information you are requesting. We will process your request within a reasonable timeframe and provide the information in a clear, readable format. There is no fee for a standard data access request, though we reserve the right to charge a reasonable administrative fee for repeated or excessive requests. Your request will be handled by our designated Data Protection Officer in accordance with the requirements of the Philippine Data Privacy Act.
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request a correction. You can update basic account details such as your mobile number or email address directly from your account settings page. For corrections to identity documents or registration information that affect your KYC status, please contact our support team and provide the relevant updated documentation. We will process correction requests promptly and confirm once the update has been applied to your account. Keeping your account information accurate helps ensure uninterrupted access to deposits, withdrawals, and all platform features.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and there is no other legal basis for processing. Please note that certain data must be retained for a minimum period under Philippine financial regulations and anti-money laundering requirements, even after your account is closed. We will inform you of any data that cannot be deleted immediately and explain the legal basis for its continued retention. Deletion requests can be submitted to our support team and will be reviewed by our Data Protection Officer. Once deletion is confirmed, we will notify you and provide a summary of any data that was retained and the reason for its retention.
You have the right to object to the processing of your personal data in certain circumstances, including where processing is based on our legitimate interests rather than your explicit consent. If you object to receiving promotional communications from 711php, you can opt out at any time by updating your notification preferences in your account settings or by contacting our support team. Objections to processing for compliance or legal purposes may be subject to review, as we are required to retain and process certain data under applicable law regardless of your objection. All objection requests will be acknowledged and reviewed within a reasonable timeframe. If your objection is upheld, we will cease the relevant processing activity and confirm this to you in writing.
711php does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. We share your information only in the limited situations described below, and always with appropriate safeguards in place to protect your privacy.
We share the minimum necessary transaction data with GCash, Maya, and other licensed payment processors in the Philippines to complete your deposits and withdrawals. These processors are bound by their own privacy policies and applicable financial regulations.
We may be required to disclose your personal data to government agencies, law enforcement bodies, or regulatory authorities in the Philippines when required by law, court order, or as part of an official investigation. We will notify you of any such disclosure where we are legally permitted to do so.
We work with trusted technology partners who provide infrastructure, security monitoring, and customer support tools that help us operate the platform. These partners process data only on our behalf and under strict contractual obligations that prohibit them from using your data for their own purposes.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify registered players of any such transfer and ensure that the receiving party is bound by privacy obligations at least as protective as those described in this policy.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse.
All data transmitted between your device and the 711php platform is protected by industry-standard SSL encryption, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
Your personal data is stored on secure servers with restricted access controls. Only authorised personnel with a legitimate business need are permitted to access account data, and all access is logged and audited regularly.
Your account is protected by a password that only you should know. We strongly recommend using a unique, strong password and never sharing your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately so we can take protective action.
In the unlikely event of a data breach that affects your personal information, we will notify you and the National Privacy Commission of the Philippines within the timeframe required by the Data Privacy Act of 2012. We will also provide guidance on any steps you should take to protect yourself following the incident.
Your personal data is protected, your transactions are encrypted, and your rights as a Filipino player are fully respected. Register today and enjoy slots, bingo, and VIP rewards — all from your smartphone, with deposits in Philippine pesos.